You Should Know This When It Comes to Utility Rebates

This is one of the most overlooked items when applying for rebates – don’t let it happen to you.

Rebate Caps.

If you’re working on a project and already committed the rebate amount to your customer without determining if there is a rebate cap, you may decide to make up the difference when the amount is capped or you could have an unhappy customer – either scenario is not good. Use Encentivizer™ and avoid being in the dark about rebate program caps.

Whether you work in one territory or many, we can help you avoid this situation. Contact us today to learn more >

Surprisingly, you don’t often hear the term “rebate caps” mentioned. This information is not always prominently communicated by rebate programs and can sometimes only be found in the program manual or the terms and conditions. Unless you are prepared and informed about caps during the rebate process then when you do encounter them,  it’s usually not under favorable circumstances. These caps are not implemented at all utilities, but a lot of programs do have some metric in place. In our experience, programs with smaller budgets usually implement caps to preserve funds for more customers. Beyond equitable funding, some programs do it so customers cannot get their equipment for free – most utility programs do not  want to completely subsidize the cost of  the energy efficiency upgrade.

So, what is a rebate cap? Quite simply, it is a maximum limit placed on the rebate amount that can be paid out for an energy efficiency upgrade. Utilities use caps to limit the amount of rebate money they pay out to a specific customer or for a specific project. For example, say you’re working with a school district with 9 different accounts within one utility. If the utility has a rebate cap by customer, you would not be able to receive more than a fixed dollar amount in rebates – regardless of how many accounts they have.

Most rebate caps have some type of limitation, either by project or customer (this list is not all inclusive):

  • The percent of product cost (this is just the equipment you are purchasing)
  • The percent of total installed cost (this is the equipment you are purchasing plus installation)
  • A fixed amount on how many rebate dollars a customer can be given in a certain period of time; typically annual
  • Based on how it affects the payback for the new measure

Here are some scenarios we’ve come across:

Scenario 1: A customer of ours was ready to present the estimate to their customer when they ran it by us. It was a utility that had a cap that was based on product cost (75%) which reduced the overall rebate. This could have turned out to be a headache to deal with – overstating the rebate and what’s available can be frustrating for the customer. Encentivizer prevented this problem by informing them of the cap details so they did not present the incorrect rebate amount to their customer.

Scenario 2: A current customer submitted the rebate to the utility and found out from the utility that the cap reduced the rebate amount and called us to find out why. We went over what they had submitted to the utility and went through the program details with them in Encentivizer. As it turns out, they didn’t include the installation costs for this project. Once we told them they could do that, they were able to submit that information and the cap no longer impacted the rebate amount.

Have more questions about Rebate Caps? We can help. Get in touch with us today.

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Encentivizer™ Product Awareness: New Interactive Map Feature

Featuring a New Interactive Map to Easily See Which States are Offering the Highest Rebate Amount for a Specific Product

Encentiv Energy’s Encentivizer Product Awareness has a new feature: an interactive map of the United States and Canada. This allows Encentivizer Product Awareness users to easily see where the highest rebates are on a beautiful blue-gradient color-coded map. This is the industry’s first product of its kind and it makes it simple to pinpoint where to focus sales and marketing efforts. The all-new map makes discovering rebates for lighting measures easier than ever before.


Encentivizer Product Awareness Map feature
New Product Awareness Map features a gradient color-coded map that easily allows you to see the locations with the highest rebates.


“This is a great overview for sales teams and lighting manufacturers, but anyone that uses Product Awareness will be excited about it because it gives them the freedom to look at rebates two ways – on the map and the list view. When a user clicks on a state or territory the list of rebates is automatically filtered for utilities that are only in that state or territory. It’s easy to toggle between the United States and Canada too. I had a lot of customer feedback to work with for the UI on this upgrade and I was really thrilled about that,” said Jeremy Struhar, Product Manager.


USA and Canada Buttons for Product Awareness Map
Easily toggle between the US and Canada to change the map or list view to show only that location.


Get quick access to optimized rebate information (weighted average rebate amount and the number of eligible rebate programs) by hovering your mouse over a state or territory. A small pop-up will appear with this information displayed so users don’t have to have click to see this meaningful information.


Hover over any state or territory and see the weighted average of the rebates and the number of eligible rebate programs.


This incredibly innovative and highly requested feature now allows users to be more efficient and create a continuous flow of rebate intelligence for their products. Make discovering utility rebates easier than ever before with Encentivizer Product Awareness.

Learn more about Encentiv Energy, the Encentivizer Platform.

Don’t want to wait? Get this must-have product right now. Contact us today!

Dead End: Looking for Utility Rebates Online

By Jeremy Struhar, Product Manager

The typical process of looking for energy efficiency rebate information is frustrating, complex, and time consuming. Let’s say you are on a manufacturer’s website and want to learn more about rebates for their products. One scenario might be that their site offers a Resources section that directs you to DSIRE’s website to get that information. Or maybe you visited DSIRE’s website directly 


to try and find the information, but you’re met with a long list of options, after you enter a zip code, that take time to sort through and it may not even be the most up-to-date information. Perhaps you call the utility directly to figure out the rebate? It can feel like a dead end. More questions might even start popping up…What if you don’t have the extra time to invest in all this? And, why is it so hard to find rebate information?

Rebates are an important part of any energy efficiency upgrade/retrofit or new construction project – after all they can win you the job. If manufacturers had accurate rebate information right on their website, it would make searching for rebates a much faster – and easier – process. All the information you need in one place.

Encentivizer Widget Mockup

We feel your pain and know exactly what you’re going through. That’s why we created the Encentivizer Widget. It allows anyone with a website to add a widget that shows accurate, real-time energy efficiency rebate intelligence by product line or category and by utility. So, it’s perfect for product manufacturers that invest in getting fixtures listed on DesignLights Consortium QPL – this enhances the investment and increases ROI. If you’re an agent, distributor, or contractor and would like to be able to access this data for the fixtures you’re using, you can add it to your website or suggest the manufacturers that you work with to get this on their site! Have someone in mind right now? Let us know.

Looking for more information on the Widget? Look no further.

Even if you do not have a website, Encentivizer has a solution for everyone! Visit our product page to learn more about how Encentivizer will help you.